Embark on an unforgettable journey with Montaña Redonda Paradise! Before you set off to explore the majestic landscapes with us, we understand you might have some questions. Our FAQ section is designed to provide you with quick answers to some of the most common queries our adventurers have. From booking details, preparation tips, to our commitment to your safety and comfort, find all you need to know to get ready for an exhilarating experience with us.
The minimum age required to participate in our tours is 3 years old. All children must be accompanied by an adult.
Yes, we require a minimum of 2 people to conduct a tour. This helps ensure a better experience and allows us to manage our tours more efficiently.
Yes, most of our tours include transportation services. We provide pickups and drop-offs at your hotel, ensuring a seamless experience from start to finish. Please provide your hotel details at the time of booking.
You can cancel your tour free of charge up to 24 hours before the tour starts. Cancellations made after this period may be subject to a cancellation fee. Please contact us directly for more information on cancellations.
In the rare event that we must cancel a tour due to unforeseen circumstances, we will offer you the option to reschedule to another date or receive a full refund. We strive to ensure all our guests have a memorable experience, even when adjustments are necessary.
Please check the specific details of your tour package. Some tours may include meals and refreshments, while others may not. You will find this information in the tour description on our website or by contacting us directly.
The duration of the tour depends on the specific package you select. Please refer to the tour description for details on the duration and itinerary. Generally, tours last anywhere from a few hours to a full day.
Yes, we offer the option to book private tours for those seeking a more personalized experience. Please contact us for more details and to arrange a private tour tailored to your preferences.